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Quick
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Where do I go to login to my control panel?
You go to
http://www.yourdomain.com/cpanel or
http://yourIPaddress/cpanel. You can also go to
http://yourdomain.com:2082/
.
What is the difference between parked, addon, and subdomains?
An addon domain is a fully
functional domain that can be created from your
cPanel. Once it's created it will have it's own
email and it's own folder from within the
public_html directory. Addon domains load their
content from a subdomain folder of the primary
domain name. For instance, if you own domain.com
and wish to addon example.com, once you have
successfully added example.com, you may load it in
one of three ways.
The addon domain, example.com, can be loaded in the following ways: example.com - This is loading the domain as an addon domain. example.domain.com - This is loading the addon as a subdomain. domain.com/example - This is loading the addon as a subfolder of the primary domain. A parked domain is a masked forward to the primary domain name of the cPanel account. It is much like a place holder site. For instance, if you owned google.com and it was the primary domain of your cPanel account, you could set up gewgol.com as a parked domain and it would load the content of google.com. You will notice that all though the content of google.com is loading in the browser, the address bar will display http://gewgol.com/. Subdomain URLs look like forum.domain.com, cat.domain.com, etc.domain.com the www is replaced with anything you want. Where can I download a free FTP?
There are several FTP
clients which you may download and install for
free. You will find a video tutorial on FTP
accounts in the video tutorials folder in your
cPanel. The internet is full of video tutorials
that will teach you how to use them as well.
Click on the "Download" link next to the name
of the FTP client you wish to use to be taken
to the download page for that FTP
client.
Filezilla FTP - Download - Check out our video tutorials.
Core FTP - Download
- Check out our video tutorials.
Cute FTP -
Download - Check out our video tutorials.
Smart FTP - Download
- Check out our video tutorials.
What is an addon domain?
An addon domain is
a fully functional domain that can be
created from within your control panel.
Think of it as having multiple hosting
packages all sharing the same control
panel. You can give them email
addresses, forwarders, and more the
same way you do for your main domain on
the account.
The addon domain will appear as a totally separate domain from your primary domain. There should be no evidence that your domain is an addon domain to incoming traffic when they visit your addon domain. The username you chose when you created your addon domain will be the name of the folder within your public_html that the addon domain will be loading it's files and content from. That folder is called the "Document Root" of your addon domain and this folder is always a sub domain. You may actually load your addon domain in one of three ways:
Unless otherwise specified by a script you have installed on this addon domain, all three examples should load the very same content. We do have a video tutorial in cPanel which will show you how to create an addon domain. Application Paths
Here is a
list of
commonly
used paths
that
customers
ask
about:
The server or absolute path is /home/username/public_html The save session path is /home/username/tmp The path to AWStats is /home/username/tmp/awstats The path to cgi is /home/username/public_html/cgi-bin/ or /var/www/cgi-bin The path to Perl is /usr/local/bin/perl The local path to Sendmail is /usr/sbin/sendmail The path to PHP is /usr/bin/php The path to Zend Optimizer is /usr/local/Zend The path to MySQL is /var/lib/mysql The path to Pear is /usr/bin/pear The path to Python is /usr/bin/python The path to openSSL is /usr/bin/openssl The FTP root path is /home/username/ (only accessible if using the cPanel login) The FTP directory path is /public_html/ or just leave blank The path to Aspell is /usr/bin/aspell The local path to ImageMagick is /usr/bin/ The local path to convert with ImageMagick is one of the following...
-1
/usr/bin/
The path to
the GD2
library is
/usr/lib What do I put for both incoming and outgoing mail server?
For
both
incoming
and
outgoing
mail
server,
put
mail.yourdomain.com.
This
remains
true
for
your
addon
and
parked
domains
when
you
are
checking
email
for
them
and
need
to
set
up
your
account
in
your
email
client.
If
you
know
the
IP
address
or
the
hostname
of
the
server
which
you
are
on,
you
may
use
that
information
instead
of
mail.yourdomain.com
if
need
be.
When will my domain start working?
It
usually
takes
24-48
hours
for
a
domain
to
fully
replicate
changes,
additions
or
deletions
across
all
name
servers.
For
you
to
see
the
effects,
however,
all
depends
on
your
ISP
and
physical
location.
Updates
my
be
within
minutes
for
your
neighbor,
but
may
take
up
to
a
week
for
you
or
vice-versa.
The reason for this is DNS propagation. DNS propagation is based on your physical location and ISP; it is not something we have control over. After you enter the correct nameservers (at your domain registrar, the site where you purchased your domain name), propagation usually completes within 24-72 hours. After that time, your site will be appearing on our server and your email will be fully functional. There is no positive way to tell when the process has completed. This happens because you must give the root servers of the internet, your ISP, and your local network time to clear the cached IP and server information. Even if you see the site on the new server at your local machine the person next door to you can see something different. What is SiteStudio?With SiteStudio, you don't need to know anything about FTP, HTML, HTTP or Designing. If you can surf the Internet, you can build your own professional looking website. There are no downloads! This allows you to make sites on the fly while at home, school or even at work. Your changes are saved the second you exit SiteStudio!
How do I create email accounts?
To
create
an
email
account,
login
to
your
control
panel
and
click
Mail,
then
Add/Remove
Email
Accounts.
*NOTE: By default you have no email address setup. The main username may look like it is setup as an email, but if you wish to use it, you will need to add it as an email account. What do I set my domains name servers to?
Not
sure
what
your
names
servers
are
for
your
site?
Please read your welcome e-mail. If you have lost your welcome e-mail, you may request it again via email to sales for your server's DNS information. Whatever name servers are listed in your welcome email will be the ones to use for all of the sites you choose to host out of your account. cPanel, Webmail Access behind FirewallsWith your Linux Shared Hosting accounts, you have access to a control panel that contains the admin functions of your account. Generally you would access this using the following syntax: This URL would change to This URL causes a problems for some as it attempts to connect to port 2082. This is an uncommon port and may be blocked by corporate and public firewalls preventing access. If you are unable to access your cpanel using the above URL, you can now access it using the following syntax: This syntax does not connect using ports and will allow you access. The same rules apply for Webmail. This syntax will work as an alternative to allowing you access to those services on your account. How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?
1.
Login
to
the
webmail
program
you
prefer.
You
can
get
there
by
going
to
your-domain.com/webmail.
You'll
need
to
login
using
a
username
(which
is
the
full
email
address)
and
password.
2. Once you have logged into webmail, click on the webmail program of your choice. 3. Copy the url in your address bar. It will look something like: http://your-domain.com:2095/roundcube/index.php http://your-domain.com:2095/horde/login.php (if you chose Horde) http://your-domain.com:2095/3rdparty/squirrelmail/src/webmail.php (if you chose SquirrelMail) 4. Once you have the URL you'll be wanting to use, login to your cPanel. 5. In cPanel, setup a subdomain called something like myemail.your-domain.com (you can do this by clicking on the "subdomains" icon in cPanel). Do NOT use mail.your-domain.com as these particular subdomains are already in use on the server and attempting to use them as subdomains can result in conflicts. 6. After you've setup the subdomain in your cPanel, setup a "redirect" for the subdomain (by clicking on the "subdomains" icon). You will need to setup the redirect so the subdomain goes to the URL of the webmail program of your choice. That's it! |
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